What shipping options are available?

Updated: October 8th, 2021.

Note: Standard Postage will, until further notice, be via Sendle or in-house direct delivery, as Australia Post (Parcel Post) delivery times have increased to up to 30 days.

Our main carriers include Sendle, Australia Post and StarTrack (through our warehouse), and for limited suburbs we also offer direct in-house delivery to your doorstep. We have two levels of service, namely our Standard Postage and our Express Postage.

  • Standard Postage ($9.95) - Standard Postage will either be direct delivery by Decode to your front door or via Sendle. Current estimated delivery times (from day of ordering) taking into account the effects of the COVID-19 lockdown on Australia Post and Sendle:
  • Eastern and South Eastern metropolitan Melbourne: up to 5 business days (direct delivery by Decode)
  • Metropolitan Melbourne or Regional Victoria: up to 7 business days (Sendle)
  • NSW: 7 to 14 business days (Sendle)
  • Express Postage ($14.95) - this will be via either StarTrack Express or Australia Post (Express Post).
  • Despatch and delivery times are up to 7 business days
  • Free Standard Postage or Discounted Express Postage ($9.95 instead of $14.95) is available for orders of 4 or more books!
  • Local Pickup (VIC only) - Customers living in metropolitan Melbourne may wish to pick up their order from our premises in Burwood, Victoria.
  • Local Delivery (limited suburbs in Victoria) - We are offering local delivery at a reduced fee for shipping addresses that are near our premises. If the shipping address you enter in our shopping cart is nearby, a "Local Delivery" option will be included as a shipping option. In the Local Delivery option, we deliver your order directly to your doorstep ourselves rather than through a dedicated postage and shipping service such as Australia Post. (Note that as part of our COVID-safe practices, we will leave the order at your front door, ring the doorbell or knock, leave, and send you an email stating that your order has been delivered.)